citizenM Boston Back Bay

408 Newbury street, Boston 02115

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Treat yourself to a fantastic stay at the 4 star citizenM Boston Back Bay. Located in vibrant , citizenM Boston Back Bay is the ideal spot for a memorable getaway.

Location: With a stay at citizenM Boston Back Bay in Boston (Fenway–Kenmore), you'll be steps from Newbury Street and 7 minutes by foot from Boston University. This hotel is 0.5 mi (0.8 km) from Northeastern University and 0.6 mi (0.9 km) from Fenway Park.

Rooms: Make yourself at home in one of the 399 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPads are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Amenities: Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.

Dining: Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Business Amenities: Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Elevator

Coffee/tea in common areas

Breakfast available (surcharge)

Television in common areas

Multilingual staff

24-hour front desk

Express check-out

Smoke-free property

Express check-in

Free WiFi

Free wired internet

Number of restaurants - 1

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Luggage storage

24-hour fitness facilities

Shared microwave

Water dispenser

Housekeeping on request

Eco-friendly cleaning products provided

Eco-friendly toiletries

LED light bulbs

Recycling

Eco-friendly cleaning products used

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible fitness center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Coworking spaces

Vegetarian breakfast available

Humane animal treatment

Showcase for local artists

Double-glazing on all windows

Energy-saving switches

Comprehensive food waste policy

Vegetarian menu options available

Comprehensive recycling policy

Bulk dispenser for toiletries

No single-use plastic soda bottles

No single-use plastic stirrers

Biodegradable/compostable stirrers

No single-use plastic straws

Biodegradable/compostable straws

No single-use plastic water bottles

Reusable cups only

Water-efficient showers only

Water-efficient toilets only

No accessible shuttle

Registration desk height (inches) - 24

Elevator door width (inches) - 60

Elevator door width (centimeters) - 152

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Check-In: 2:00 PM
Check-Out: 11:00 AM
Minimum Age: 18

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
A car is not required for transportation to and from this property.
Guests can access their rooms with a mobile device.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Pet Policy:

Pets not allowed

Spoken Languages:

English

Area Information:
Distances are displayed to the nearest 0.1 mile and kilometer.

Newbury Street - 0.1 km / 0.1 mi
Commonwealth Avenue Mall - 0.1 km / 0.1 mi
Boylston Street - 0.2 km / 0.1 mi
Berklee College of Music - 0.3 km / 0.2 mi
Hynes Convention Center - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.6 km / 0.4 mi
Kenmore Square - 0.6 km / 0.4 mi
Boston University - 0.6 km / 0.4 mi
Charles River Esplanade - 0.6 km / 0.4 mi
Boston Symphony Hall - 0.7 km / 0.4 mi
Prudential Tower - 0.7 km / 0.5 mi
House of Blues Boston - 0.8 km / 0.5 mi
Northeastern University - 0.8 km / 0.5 mi
MGM Music Hall at Fenway - 0.9 km / 0.6 mi
Fenway Park - 0.9 km / 0.6 mi

The nearest airports are:
Boston, MA (BNH-Boston Harbor Seaplane Base) - 14.4 km / 8.9 mi
Logan International Airport (BOS) - 14.4 km / 9 mi
Norwood, MA (OWD-Norwood Memorial) - 38.5 km / 23.9 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 34.2 km / 21.3 mi
Beverly, MA (BVY-Beverly Municipal) - 43.9 km / 27.3 mi

The preferred airport for citizenM Boston Back Bay is Logan International Airport (BOS).

Other Information:

No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Events/parties not allowed
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Professional property host/manager

Hotel Currency : USD

Payment Types:

American Express
Diners Club
Discover
JCB International
Mastercard
Visa
Cash not accepted
Debit cards

Optional Fees:

Fee for buffet breakfast: approximately USD 20.50 per person
Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Room Details

Room, 1 King Bed

1 King Bed

151 sq feet

Layout - Bedroom

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

Entertainment - 43-inch LED TV, premium channels, and iPad

Food & Drink - Refrigerator

Sleep - Pillowtop bed, premium bedding, and bed sheets

Bathroom - Private bathroom, shower, and rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

Accessibility - Closed-captioned TV

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request

Non-Smoking

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Room, 1 King Bed (High Floor)

1 King Bed

151 sq feet

Layout - Bedroom

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

Entertainment - 43-inch LED TV, premium channels, and iPad

Food & Drink - Refrigerator

Sleep - Pillowtop bed, premium bedding, and bed sheets

Bathroom - Private bathroom, shower, and rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

Accessibility - Closed-captioned TV

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request

Non-Smoking

Book Now

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 King Bed

151 sq feet

Layout - Bedroom

Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)

Entertainment - 43-inch LED TV, premium channels, and iPad

Food & Drink - Refrigerator

Sleep - Pillowtop bed, premium bedding, and bed sheets

Bathroom - Private bathroom, shower, and rainfall showerhead

Practical - Safe, iron/ironing board, and laptop workspace

Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days

Accessibility - Lever door handles, low-height counter and sink, wheelchair-accessible vanity height (inches): 34, raised toilet seat height (inches): 16, low-height bed, low-height desk, raised toilet seat, low bed height (inches): 24, wheelchair accessible, low desk height (inches): 30, lowered counter and sink height (inches): 34, transfer shower, grab bar in shower, wheelchair-accessible bathroom vanity, wheelchair-width doorways, closed-captioned TV, shower grab bar height (inches): 36, and wheelchair-accessible doorway width (inches): 36

Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin

Need to Know - Housekeeping on request

Non-Smoking

Book Now